Dear Mr Church, Further to our telephone conversation, I confirm the following:
I bought a packet of Pork Scratchings today (13/08/2011) from the Hoop Public House in Stock, Essex, which were hairy and very hard.
They were so hard that I have broken in half one of my teeth, one of the rear molars. I will send the empty packet to you over the next few days.
Hopefully you will reinburse my dental charges for the repairs to my tooth.
Name: Mark Morgan